Exchange Policy

Our policy lasts 30 days.

We only exchange items if they are defective within 30 days of purchase.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Any items which have been altered, (Engraved, Resized or otherwise altered) are exempt from being returned.

If you wish to exchange an item you must have a receipt as proof of purchase.

If you need to exchange it for the same item, send us an email at johnfitzgeraldjewellers@gmail.com and send your item to:

Fitzgerald Jewellers Ltd,
20 The Square,
Tralee,
Co. Kerry,
Ireland.
V92HX37.

Gift Vouchers and Earrings are exempt from being returned.